Privacy policy

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email, address, and payment details.

  • Device Information: IP address, device type, operating system, and browser type.

  • Location Data: Real-time GPS location when using our delivery services.

  • Transaction Data: Order details, payment history, and service usage.

  • User-Generated Content: Reviews, feedback, and communication with support.


2. How We Use Your Information

We use your data for the following purposes:

  • To provide, maintain, and improve our services.

  • To process transactions and facilitate payments.

  • To match users with couriers for efficient deliveries.

  • To personalize user experiences and provide relevant recommendations.

  • To enhance security, prevent fraud, and comply with legal obligations.

  • To communicate with users regarding updates, promotions, and customer support.


3. Sharing of Information

We may share your data with:

  • Couriers: To facilitate delivery services.

  • Merchants: For order processing and fulfillment.

  • Payment Processors: To handle transactions securely.

  • Third-Party Service Providers: For analytics, marketing, and technical support.

  • Legal Authorities: If required by law or to protect rights and safety.


4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we encourage users to take precautions when sharing sensitive data.


5. Data Retention

We retain user information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.


6. User Rights

Users have the right to:

  • Access, update, or delete their personal data.

  • Withdraw consent for data processing.

  • Opt out of marketing communications.

  • Request a copy of stored personal information.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve services. Users can manage cookie preferences through their browser settings.


8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.


9. Changes to This Privacy Policy

MxLovo reserves the right to update this Privacy Policy at any time. Continued use of our services after changes implies acceptance of the revised policy.


10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at demo@demo.com or visit our website.

By using MxLovo, you acknowledge that you have read, understood, and agreed to this Privacy Policy.